LiveStats.XSP Maintenance Daemon Problem

I am running Livestats.XSP 7.5 and have a problem where the maintenance daemon service continously runs at 50% CPU utilization, slowing my web server dramatically. I only have 15 web site logs being analyzed. The service never use to do this until recently. I have left the service running for weeks at a clip and it never ever drops below 50% CPU utilization. Does anyone have any idea how to correct this problem. Since support is virtually no exsistant for this product anymore, I may have to purchase another product that has support. Any help anyone could give would be much appreciated.

Dan

This really isn't the support forum for LiveStats - someone just posted here once and now the searches show this forum. But these are actually SQL Server forums.

Try the contact infomation links on DeepMetrix web site: http://www.deepmetrix.com/about_us/our_contact_info/

The Microsoft web analytics tool was rewritten since purchasing DeepMetrix and in beta as Project Gatineau and was going to release this year as Microsoft Analytics. But I'm pretty sure the SQL Server group won't end up being the group supporting this.

-Sue

Livestats.XSP having trouble importing log files.

My company is running Livestats.XSP v8. We have been trying to import log files for a website for a few days now but Livestats keeps getting stuck randomly throughout the import process. What i mean by this is that i will import all of the log files by date which have been imported, then its stop and displays "Not Imported....."

We really need to get this remedied as soon as possible and it seems that support for Livestats is slim. Does anyone any idea that could help me? Thanks in advance.

Guess this is a application related problem which either should be answered through the support of the vendor or the support forums for the application.

Jens K. Suessmeyer.

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http://www.sqlserver2005.de
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LiveStats.XSP

We were running LiveStats.XSP 7.50 on our server and due to a server failure had to re-install.
However, after entering the license key and completing the install, the software still reports as being unlicensed.
What is the procedure to rectify this?

Thanks

That would be entirely up to LiveStats and how they handle their licensing.

I suspect that they tuck some license key into the database (or maybe Master/msdb?), but you really need to contact them.

|||the server name and port in DEEPMETRIX\analyzer\settings.xml needs to be working for livestats! you need to configure iis to accept connections on that host header and port or change the settings in the file.

<Licensing>
<Server>localhost:80</Server>
</Licensing>

there will be no connection from the internet, but there is a licensing app that opens a connection to the licensing server of deepmetrix and to the local instance of livestats. this service uses the above setting to post the license to the local instance.

the madcow|||Actually, it would be up to Microsoft to support the products they have purchased and pledged to support.sql

LiveStats.XSP

We were running LiveStats.XSP 7.50 on our server and due to a server failure had to re-install.
However, after entering the license key and completing the install, the software still reports as being unlicensed.
What is the procedure to rectify this?

Thanks

That would be entirely up to LiveStats and how they handle their licensing.

I suspect that they tuck some license key into the database (or maybe Master/msdb?), but you really need to contact them.

|||the server name and port in DEEPMETRIX\analyzer\settings.xml needs to be working for livestats! you need to configure iis to accept connections on that host header and port or change the settings in the file.

<Licensing>
<Server>localhost:80</Server>
</Licensing>

there will be no connection from the internet, but there is a licensing app that opens a connection to the licensing server of deepmetrix and to the local instance of livestats. this service uses the above setting to post the license to the local instance.

the madcow|||Actually, it would be up to Microsoft to support the products they have purchased and pledged to support.

LiveStats.XSP

We were running LiveStats.XSP 7.50 on our server and due to a server failure had to re-install.
However, after entering the license key and completing the install, the software still reports as being unlicensed.
What is the procedure to rectify this?

Thanks

That would be entirely up to LiveStats and how they handle their licensing.

I suspect that they tuck some license key into the database (or maybe Master/msdb?), but you really need to contact them.

|||the server name and port in DEEPMETRIX\analyzer\settings.xml needs to be working for livestats! you need to configure iis to accept connections on that host header and port or change the settings in the file.

<Licensing>
<Server>localhost:80</Server>
</Licensing>

there will be no connection from the internet, but there is a licensing app that opens a connection to the licensing server of deepmetrix and to the local instance of livestats. this service uses the above setting to post the license to the local instance.

the madcow|||Actually, it would be up to Microsoft to support the products they have purchased and pledged to support.