LiveStats.XSP

We were running LiveStats.XSP 7.50 on our server and due to a server failure had to re-install.
However, after entering the license key and completing the install, the software still reports as being unlicensed.
What is the procedure to rectify this?

Thanks

That would be entirely up to LiveStats and how they handle their licensing.

I suspect that they tuck some license key into the database (or maybe Master/msdb?), but you really need to contact them.

|||the server name and port in DEEPMETRIX\analyzer\settings.xml needs to be working for livestats! you need to configure iis to accept connections on that host header and port or change the settings in the file.

<Licensing>
<Server>localhost:80</Server>
</Licensing>

there will be no connection from the internet, but there is a licensing app that opens a connection to the licensing server of deepmetrix and to the local instance of livestats. this service uses the above setting to post the license to the local instance.

the madcow|||Actually, it would be up to Microsoft to support the products they have purchased and pledged to support.